Home : We Care : Wellness Guide : Victim Support Services



Victim Support Services


Some examples of topics in this category:
  • Sexual Assault
  • Domestic Abuse
  • Child Abuse
  • Stalking
  • Teen Dating Violence
  • Sexual Harassment
  • Workplace Violence
  • Bullying/Harassment





Military OneSource

Services available via phone or website
Phone: (800) 342-9647
Available 24/7, 365 days a year

Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc. Intended for: Active Duty members, Reserve, Guard, eligible family members, recently separated service members, and survivors.



Military Family Life 

Air Base: 104 E. Simpson St (Bldg 500)
North Charleston, SC 29404
Weapons Station: 1005 Jefferson Ave (Bldg 755)
Goose Creek, SC 29445
Air Base Phone: (843) 940-0133; (843) 259-7023; (843) 693-5325; (843) 214-4955
Weapons Station Phone: (843) 214-6500
0730-1630, Mon-Fri, Closed on federal holidays and AMC family days

Non-medical counseling offered by trained, licensed professional counselors for service members and their families.




Employee Assistance 

Services available via phone or website
Phone: (866) 580-9078
Available 24/7, 365 days a year

The Air Force’s Employee Assistance Program for Air Force civilian personnel, or "EAP" provides free, confidential services to help you and your household members manage everyday challenges and work on more complex issues. All Air Force civilian personnel—including non-appropriated funds, or NAF, employees; Guard and Reserve; and family members may use the program at no charge to the individual or family member.




107 Arthur Dr.
North Charleston, SC 29404
Phone: (843) 963-4673
0900-1500, Mon-Fri

The chapel provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. 




Military & Family Readiness

Air Base: 104 E. Simpson Street, (Bldg 500)
North Charleston, SC 29404
Weapons Station: 1005 Jefferson Ave, (Bldg 755)
Goose Creek, SC 29445
Phone: (843) 963-8883
0730-1630, Mon-Fri

The goal of the M&FRC is to provide targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force.  Joint Base Charleston has two convenient locations, with centers on both the AB & WS, serving the JB Charleston community. These centers provide targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. 



Sexual Assault Prevention & Response Program

212 Arthur Dr (Bldg 346)
North Charleston, SC 29404
Phone: (843) 963-7880/7881 
24/7 Hotline: 843-963-7272
0700-1600, Mon-Fri (Office) 

Comprised of the Sexual Assault Prevention & Response Coordinator, Full Time Victim Advocate and a team of Volunteer Victim Advocates (VVAs) designed to provide support and advocate services to victims of sexual assault and educate the installation on services and prevention related to sexual assault.



Victims' Counsel

1799 McDonald Circle (Bldg 1799, Rm A)
North Charleston, SC 29404
Phone: (843) 963-8128
0730-1130, 1300-1600, Mon-Fri

The Victims' Counsel (VC) team works with sexual assault victims by vigorously defending their rights to privacy and advocating in the military justice system. Your VC will work directly with the Sexual Assault Response Coordinators (SARCs) and provide advice, assistance, and advocacy throughout the military justice process.



628th Medical Group

204 W. Hill Blvd
North Charleston, SC 29404
Phone: (843) 963-6880
0730-1630, Mon-Fri

Provides quality health services for eligible beneficiaries, dental readiness for active duty service members, and an occupational health program, ensuring Airmen are medically prepared to support combatant commanders worldwide, over 60 Department of Defense & Federal agency Joint Base partners, and DoD's largest fleet of C-17s. 



Mental Health

1000 W. Hill Blvd (Bldg 1000)
North Charleston, SC 29404
Phone: (843) 963-6852
0730-1630, Mon, Tues, Thur, Fri; 0730-1200, Wed

We provide a range of services to address behavioral and mental health concerns. We offer individual counseling, medication management, psychoeducational groups, and psychological testing and neuropsychological assessment, helping individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). 



Equal Opportunity/Alternative Dispute Resolution

212 Arthur Dr (Bldg 346)
North Charleston, SC 29404
Phone: (843) 963-3662
0830-1530, Mon-Fri

EO/ADR office provides complaints resolution tools related to unlawful discrimination and harassment (bullying, hazing, sexual) and conflict resolution services. Additionally, we offer human relations educational tools, climate surveys, and EO/ADR subject matter expertise for all support for employees, supervisors, managers, and investigative agencies. 




Family Advocacy

Air Base: 204 W. Hill Blvd (Bldg 1000)
North Charleston, SC 29404
Weapons Station: 1005 Jefferson Ave (Bldg 786)
Goose Creek, SC, 29406
Air Base Phone: (843) 963-6852
Weapons Station Phone: (843) 794-7421  
DAVA Support 24/7: (843) 310-1884
0730-1630, Mon-Fri, Some classes and workshops with alternate hours as scheduled

To increase the health and well-being of families through education and support, thereby maximizing readiness in order to accomplish the JB Charleston mission. This is accomplished in three separate core areas: Maltreatment Intervention; Prevention & Outreach; New Parent Support. MISSON: The mission of the U.S. Air Force Family Advocacy Program is to build healthy communities through implementing programs designed for the prevention and treatment of domestic abuse, child abuse and neglect.