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NEWS | June 4, 2009

Commander's Action Line

By Col. John Wood 437th Airlift Wing

Comment: Hello! I want to express my heartfelt gratitude to Joe Abell and his staff at The Inns of Charleston for their outstanding support during my recent stay. Mr. Abell went out of his way to help me and my family when we were in town due to the hospitalization of an immediate family member who underwent very serious pancreatic surgery at the Medical University of South Carolina. It's great to know our Air Force has folks like Mr. Abell and his staff representing the very best in customer service.



Response: It is always a pleasure to receive comments regarding the great customer service Team Charleston provides. This is especially true when it involves our lodging staff. As you discovered, they specialize in finding solutions with a limited number of rooms. I will ensure your gratitude is conveyed to our lodging staff.