CHARLESTON AIR FORCE BASE, S.C. –
"Thanks shirt" is a phrase I hear often when I have helped someone out.
As I think back on other forms of appreciation I have received over my career, the word "thanks" stands out as the greatest reward. It is probably the most satisfying part of my service.
For the past eight years, I have also used it as affirmation I am doing the right thing for my Airmen as a first sergeant. Most Airmen don't have any more to offer than their personal gratitude, and when someone expresses their appreciation, I know I helped someone that day.
I also understand the need to recognize accomplishments, service and great attitudes of those I interact with around base. "Please" and "thank you" are common words of courtesy we have been taught all our lives, but it goes beyond mere courtesy. Awards and decorations are great, but people really respond to thanking them for what they do, especially when someone goes beyond normal expectations.
For example, I was working an issue the other day and our squadron needed help - on the other end of the line was Senior Airman Brittany Richardson from the 437th Force Support Squadron who had an incredible attitude and went the extra mile to take care of us. As a result, my commander went over and personally thanked her for the great work. It was a simple gesture, but I could see the positive effect. Unfortunately, we don't do this enough in our own busy and demanding work centers.
Supervisors, have you told your Airmen they did a good job lately? If they haven't done as well as you expected, have you given them points for improvement?
Communication is the key to our success and a positive rapport with your Airmen will go a long way toward motivating them, as well as sustaining a successful and productive mission.
Be careful - if you carelessly praise poor work, or are not genuine or pointed with your appreciation, your efforts will be counterproductive. When your Airmen are out of line, you need to firmly correct them, but when they do a great job, you should reward them if nothing other than a pat on the back.
Don't limit your praise to just those working for you. What about the "port dawg" who promptly delivers your cargo to the jet, the security forces member who professionally greets you at the gate, the cashier at the golf course who takes the time to get your order right or even your boss who did something to help your career?
We have many opportunities around us and most likely don't express our gratitude enough. I challenge you to take a moment to convey your appreciation for a job well done and leave you with one simple question: have you thanked someone today?