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NEWS | July 11, 2025

New Joint Base Charleston Automated Operator System

By Senior Airman Christian Silvera, 628th Air Base Wing Public Affairs

Beginning Monday, July 14, Joint Base Charleston will activate a new automated base operator system. Callers can continue to reach the base by dialing (843) 963-1110.

The system will feature a menu of options allowing callers to directly reach key base services, including Security Forces, Medical Appointments, ID Card offices, Finance, Legal, Housing and more. This self-guided directory is designed to help users connect with the right office more efficiently than before.

While the automated operator goes live on July 14, the current live operator service will remain active until Sept. 30 to allow for a smooth transition.

As a reminder, callers with police, fire or medical emergencies should hang up and dial 911, as the directory is not intended for emergency response.