JOINT BASE CHARLESTON, S.C. –
The Commander's Action Line is your direct link to me as the commander of Joint Base Charleston. I would ask that you first, give the appropriate base agency a chance to solve the problem, but if you don't get a satisfactory answer, call me at 963-5581, or send an e-mail to 628abw.action@charleston.af.mil.
This forum is your opportunity to make Joint Base Charleston a better place to live, work and play. This is also your venue to tell me how our Airmen, Sailors, Air Force and Navy Civilians and Contractors are supporting you as a customer.
To ensure you receive a response to your concerns, please leave your name and the information needed to contact you.
Question:
The Commanders Action Line received a few phone calls with regards to the Medical Group Closure on Oct. 1 during the Fully Operational Capability Event for Joint Base Charleston. The callers wanted to know why the Medical Group was closed and they were unable to gain access to the pharmacy. Additionally, the callers wanted to know why the pharmacy couldn't be open on Saturday's to accommodate the retiree population as well.
Response:
Thank you for your concerns about the closure of the Medical Group on Oct. 1. I authorized the closure of the Medical Group on Oct. 1 so that all of the Airmen and civilians were afforded the opportunity to witness a historic event for Joint Base Charleston. The closure was advertised via the base paper, base marquee and through our retiree affairs office, and we'll continue to explore other venues to ensure we reach 100 percent of our beneficiary population when medical care is affected.
Our Medical Team has explored the option of opening up the clinic and pharmacy on Saturday's to support our beneficiaries. After the research, we determined we didn't have enough funding to keep a staff and all the support functions that work with the staff at the clinic on Saturday.
Once again, thank you for contacting our Commander's Action Line!