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NEWS | July 31, 2012

NHCC preps for major inspection

By Jeff Kelly Naval Health Clinic Charleston public affairs officer

Naval Health Clinic Charleston is scheduled to undergo a rigorous on-site survey from the Joint Commission between Aug. 7 and Aug. 9, 2012. A team of Joint Commission expert surveyors will evaluate NHCC for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership and medication management.

The Joint Commission is an accrediting agency that certifies hospitals and clinics as being safe and meeting important patient care standards. The commission evaluates and accredits nearly 15,000 health care organizations and programs in the U.S. The inspection is conducted every three years at U.S. Navy medical treatment facilities.

"Their findings will determine if our clinic will once again be accredited - a status that is important to our ability to attract patients and instill confidence in the services that we provide," said Capt. Mary Kim Kenney-Gutshall, NHCC commanding officer. "Meeting national standards strengthens public perception and communicates confidence in our ability to provide safe, quality, compassionate, patient and family centered care."

The Joint Commission's ambulatory care standards address important functions relating to the care of patients and the management of an ambulatory care organization. The standards are developed in consultation with health care experts, providers, measurement experts and patients.

"Joint Commission accreditation is the gold seal for providing high quality patient care," said David Sartori, NHCC Quality Management director. "Achieving accreditation from the Joint Commission once again will be a team effort that will bring confidence to our patients and give us a framework to provide the best care possible. We have prepared as a team and I am confident that we will pass this inspection as a team. We are ready for this inspection and excited for the opportunity to show what we can do."

If you are a NHCC patron, we would like your input. In order for us to better serve your needs, please take the time to complete the following brief survey before 6 P.M.,  Aug. 6, 2012. No personal identifiers are included in this survey and all responses will remain anonymous. This survey should only take a few minutes of your time and can be found at:

If you would like to speak with a member of the Medical Inspector General team, please contact us at 1-800-637-6175, DSN 295-9019, by e-mail at