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NEWS | June 12, 2018

New site allows JB Charleston visitor passes to be arranged online

By Bob Trout, Section Chief 628th Security Forces Squadron

To sponsor a guest or visitor on Joint Base Charleston has always previously required qualified members to physically verify sponsorship authority at the Visitor Control Center.  In May, the process was streamlined a bit with the creation of an EIM Site through Air Mobility Command.

The 628th Security Forces Pass & Registration/Visitor Control Center will now be able to view, print and prepare visitor passes in advance with personnel assigned to Joint Base Charleston who have a .mil account.  The new EIM site will allow authorized customers to request visitor passes online, saving unnecessary phone calls or visits to the Visitor Control Centers on both Air Base and Weapon Station.

The EIM site provides one of two necessary forms to complete, along with instructions and uploading information.  The Guest Listing Function Worksheet will be used when there are more than 10 guests.  This worksheet is used for large events such as retirements, picnics, weddings, etc.  This request must be filled out, signed and uploaded 10 duty days prior to the date of the event.  Everyone else will fill out the guest worksheet, answer all necessary questions, sign and upload to the EIM site. 

The VCC staff will vet all personnel and, depending on which form is used, will have passes ready at the VCC -- or an Installation Access List will be prepared and sent to the gates.  The sponsors will not be required to go to the VCC.  Also, sponsors will be informed if any of the guests on the list have been denied.  

The EIM site will allow for faster processing of pass requests, conformance to AFIs, and provides a more convenient pass submission process.  This should reduce wait times even more at the VCC.  Current information about the Real ID Act is also available on the new site.

To view or try the new EIM site, visit The site is just another way the 628th Security Forces is working hard to find innovative ways to better serve Team Charleston.