NEWS | July 13, 2011

Balfour Beatty Communities ready to kick-off 2011 housing survey

By Balfour Beatty Communities

In a few weeks, Joint Base Charleston - Weapons Station family housing residents will receive the CEL Resident Satisfaction Housing Survey. The annual survey is part of Balfour Beatty Communities' performance assessment program.

"The survey allows us to see where we are succeeding and where there is room for improvement," said Patti Stanley, Balfour Beatty community manger. "It's important for residents to fill it out honestly."

Balfour Beatty Communities encourages residents to fill out the surveys and return them at the Waterpark Wonderland, a community event being held in conjunction with the start of the survey. Waterpark Wonderland is July 22 at 5 p.m. at the Community Center on JB CHS - WS.

By completing and returning the survey, residents will qualify for weekly prizes as well as grand prizes. Residents that hand in the surveys by August 19, 2011 will also qualify for a special early bird drawing.

"We truly strive to exceed our residents' expectations and hope that every resident enjoys their home and the services that we provide," Stanley said.

Once residents complete their surveys and seal them in the postage paid envelopes provided, they can bring them to the Balfour Beatty Communities Management Office and drop it in the authorized locked mailbox. Only CEL employees will open the returned envelopes. Survey results are completely confidential and anonymous. The survey deadline date is August 31, 2011.