NEWS | Jan. 13, 2017

MiCare…Communicate Faster!

628th Medical Group

MiCare is an electronic communications exchange for use by TriCare patients enrolled in a military treatment facility.

MiCare secure messaging is an online, confidential, secure system allowing the patient to take command of their personal healthcare.

EFFECTIVE January 31, 2017 the appointment line will only be available to schedule appointments & address urgent issues.

You will need your MiCare account to:

·         Request prescription medication renewals (refills activated via TRICARE online)

·         Ask about lab and test results

·         Ask non-urgent medical concerns

·         Clarify referral questions

·         Access extensive education and self-help material

·         Even schedule your next appointment

Need a MiCare account?  Register online at www.relayhealth.com or http://www.airforcemedicine.af.mil/micare/.  Or, enroll in person at the 628th Medical Group’s Family Health Clinic check-in counter.  You will need your military identification card and some basic information to get started.  Patients under 18 years of age must be linked to their parent/guardians account.

Your healthcare team is dedicated to responding to your messages in a timely manner, usually within 24 hours (1 business day).  Please remember, urgent messages should not be communicated via MiCare.  

If you have any technical questions regarding MiCare, please contact the RelayHealth Customer Service telephone number 866-735-2963, Option #1.