Official websites use .mil
Secure .mil websites use HTTPS
This guide contains a list of services and resources available to members of our military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the phone numbers or web links to obtain more detailed information for a particular service. The We Care link is a needs-based search engine that allows you to connect with a choice of providers. The We Care guide also serves as a referral document for commanders, community leaders, and program managers. This comprehensive listing will empower you to find what you need to be a successful and resilient member of the Air Force family. Wherever you go in AMC, there will be a We Care guide.
ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) – The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.
ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.
Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)
Intended for: Active Duty, Reserve (case by case basis)
When: 0730-1630, Mon-Fri
Cost: Free
Resource Provider: ADAPT Staff
CHAPEL:
Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).
DRUG DEMAND REDUCTION:
Drug Demand Reduction (DDR) - DDR mission is to prevent the use of illicit drugs and alcohol among military personnel, Civil Service Employees, NAF personnel, and Family Members by providing education, training and information that promotes wellness and healthy lifestyles. The Air Force zero-tolerance for illegal drugs requires random testing for active duty, civil service and NAF employees. Pre-employment testing is accomplished for those seeking to secure civil service positions, promotions, or transitioning from reservist to active duty status. Training is offered to unit members to perform duties as a collector to cover shift workers overnight. As a resource for commanders the program can provide gate and unit sweeps, probable cause, voluntary consent, “Bickel”, and commander directed testing. The program aims to create a drug free workplace and a mission ready force.
Facility: Drug Testing Office
Address: 205 West Hill Blvd, Bldg 225, JB Charleston, SC 29404
Intended for: Active Duty, Civil Service Employees, NAF Employees, Family Members, ANG, Reservists and Pre-Employment
When: 0730-1630, Mon – Fri
Where: 628 MDG Health and Wellness Center, Bldg. 225, Room 101 (attached to AB Fitness Center)
Cost: FREE
Phone: (843) 963-6514; Emergencies (843) 793-7065
Resource Provider: SJA, SFS, and AFOSI
MILITARY ONE SOURCE:
Military OneSource - Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.
Facility: Services available via phone services or via the website
Address: http://www.militaryonesource.mil/
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource
Behavioral Health Consultation:
Behavioral Health Consultation (BHC) - Adults/children. Behavioral consultations offered in collaboration with patients' primary care manager (PCM) by trained, licensed psychologist or social workers for service members, and their families, and retirees and their families.
Who: Active Duty, dependents and retirees
Facility: 628th Medical Group-HCOS (Family Clinic)
Where: Bldg. 364-Office 1095
204 West Hill Blvd
JB Charleston, SC 29404
When: 0740-1430 Mon-Fri. Closed on federal holidays and AMC family days.
Phone: 843-963-6880 (appointment line)
This team approach allows us to consider physical, behavioral, and emotional aspects of health. For example, BHCs can help reduce symptoms associated with various chronic medical conditions, or help you cope better with these conditions, such as:
- Headaches
- Chronic pain
- Diabetes
- Asthma and COPD
- Hypertension
- Irritable bowel syndrome
BHCs can help develop plans for behavioral change programs or lifestyle modifications, such as:
- Smoking cessation
- Weight loss
- Alcohol use
- Exercise & healthier eating
BHCs can also help with emotional or behavioral problems:
- Family or relationship problems
- Stress
- Depression and bereavement
- Anxiety
- Sleep problems
- Anger problems
Referral to higher level of care as needed.
In regards to where to place BHC, please see below:
ADDICTIONS
CIVILIAN
COUNSELING (INDIVIDUAL/GROUP)
CRISIS SUPPORT
DOMESTIC/DATING VIOLENCE
HARASSMENT
HEALTH CONCERNS
FAMILY SEPERATION/DEPLOYMENT SUPPORT
FINANCIAL COUNSELING/EMERGENCY AID
FITNESS/SLEEP/WEIGHT
GRIEF
SEXUAL ASSAULT PREVENTION & RESPONSE
SPIRITUAL/RELIGIOUS SUPPORT
SUICIDAL THOUGHTS
WORKPLACE STRESS
EMPLOYEE ASSISTANCE PROGRAM:
Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling (800) 222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
Address: www.FOH4YOU.com
Intended for: Air Force Federal Service Civilians
Phone: (800) 222-0364
Website: www.FOH4YOU.com
Resource Provider: Federal Occupational Health
CIVILIAN HEALTH PROMOTION SERVICES:
Civilian Health Promotion Services (CHPS) – CHPS enhances readiness, productivity, employee health and engagement of the civilian workforce to minimize personal risk of preventable injury, illness, or suicide. CHPS provides free resources to help the DoD civilian workforce maintain and improve their health and wellbeing. CHPS offers a wellness website portal, wide variety of health education classes, multiple wellness screenings (cholesterol and blood sugar, blood pressure, and body composition), wellness challenges and health awareness campaigns.
Facility: Fitness Center, Bldg. 225
Address: 205 W Hill Blvd.
Intended for: Federal Service Civilians on Air Mobility Command installations and Active Duty members.
When: 0600-1630, Mon-Thurs
Where: HAWC, Bldg. 225, Rm 108
Phone: (843)963-6024
Website: https://afmcwellness.com/
HEALTH PROMOTION SERVICES:
Health Promotion - Cultivate a community engaged in healthy lifestyle activities to enhance mental, physical, spiritual and nutritional well-being. Deliver a variety of lifestyle programs targeting tobacco prevention/cessation, healthy weight management, nutritional fitness, physical activity, disease prevention and community partnerships that will foster a health environment for the base community. Provide education and programs to enhance the quality of life through proper nutrition, fitness, sleep hygiene practices and living tobacco free.
Facility: 628 MDG, Bldg 225, Read addition
Address: 205 West Hill blvd, Charleston Air Force Base
Intended for: Active Duty, Beneficiaries, Civil Service, Contractors; ANG, USAFR are eligible for incentive programs/classes & BOD PODs.
When: By appointment only
Where: Health Promotion Office
Phone: (843)969-4087
Resource Provider: Health Promotion Staff
AIRMAN & FAMILY READINESS CENTER:
Airman & Family Readiness Center - The focus of A&FR at all levels is to provide consultation services to Senior Leaders and Commanders, while assisting them in developing and executing policies, programs and processes which enhance individual, family and community readiness, resiliency and quality of life. The mission is to provide targeted Airmen and Family support through the following core service areas: Personal and Family Readiness, AFPAAS Case Management, Transition Assistance Program (TAP), Employment Assistance, Relocation Assistance, Volunteer Resources, Personal Financial Readiness, Personal and Work Life services, Deployment support, Childcare/Youth Programs, and Non-medical counseling offered by trained, licensed professional counselors for service members and their families.
Facility: JB Charleston, Bldg 60
When: 0700-1500, Mon-Fri; 0730-1600 UTA Weekends; in unit/command support is also available
Contact: 843-963-5818
EQUAL OPPORTUNITY:
Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution through mediation and facilitation utilizing Alternate Dispute Resolution methods. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
INSPECTOR GENERAL:
Inspector General (IG) – The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.
Address:
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
Resource Provider: IG Staff
Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).
MENTAL HEALTH:
Mental Health – Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.
If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.
The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.
Intended for: Active Duty, Dependents (case by case basis)
Resource Provider: Mental Health Staff
MILITARY FAMILY LIFE COUNSELOR:
Military Family Life Counselor (MFLC) - Adult/child. Non-medical counseling offered by trained, licensed professional counselors for service members and their families.
Facility: 1005 Jefferson Ave., Goose Creek, S.C. 29445
When: 0730-1630 Mon-Fri. Closed on federal holidays and AMC family days.
Phone: 843-794-4193 or 843-794-7403
Clinical counseling offered by Licensed Independent Social for service members and their families:
FAMILY ADVOCACY PROGRAM:
Family Advocacy Program (FAP) - Ensures appropriate triage, assessment, and management of maltreatment referrals. Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies. Provides various Family Advocacy outreach/prevention activities at the installation.
Facility: 628th Medical Group
Address: 310 West Hill Blvd
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries)
Where: Bldg. 1000 (Airbase) Bldg. 786 (Weapons Station)
Phone: (843)963-6972 (Airbase) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884
Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.
Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.
When: 0730-1630 Mon-Fri Closed on federal holidays and AMC family days
MILITARY & FAMILY READINESS FLIGHT:
Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.
Facility: AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center
Address: AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445
Intended for: Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.
Where: AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available
Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337
Facebook/Google Docs: Follow us @JBCharleston.MFR For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)
Resource Provider: Military and Family Readiness Flight
Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
Phone: 800-222-0364
Last Updated: 2/6/2018
MILITARY ONESOURCE:
Family Advocacy Program (FAP) - Helps individuals, partners, and families with issues related to Intimate Partner Abuse domestic violence (e.g., dating or married). Ensures appropriate triage, assessment, and management of maltreatment referrals. Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies. Provides various Family Advocacy outreach/prevention activities at the installation. If you are in an emergency situation, please call 911.
Facility: 628 Medical Group
Where: Bldg. 1000 (Air Base) Bldg 786 (Weapons Station)
Phone: (843)963-6972 (Air Base) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884
Mental Health If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.
Chapel Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).
SCHOOL LIAISON OFFICER:
School Liaison Officer The SLO's mission is to assist parents and care givers of school age children in understanding local education communities, and to educate school administrators, counselors and educators on the military life style and how it impacts military connected children. As such advocates for the educational needs of military connected children, and assists families as they transition in and out of local schools.
Facility: Airman and Family Readiness Center,
Building 500, 104 E.
Simpson Street, JB CHS
0730-1630, M-F. Closed all federal holidays and family days
Phone: 843-963-4410/4406
Resource provider: School Liaison Officer
Military & Family Readiness Flight (MFR)
Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.
Military OneSource Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.
EDUCATION AND TRAINING CENTER:
Education and Training Center - Education Services offers academic advisement, college courses, funding, program guidance, and testing services to assist Airmen with meeting personal and professional higher education goals. Information and/or assistance is available for the following programs: Air Force Credentialing Opportunities On-line (AF COOL), Commissioning Programs, Air Force Virtual Education Center (AFVEC), Career Skills Program (CSP), Community College of the Air Force (CCAF), CLEP/DANTES, Military Tuition Assistance (Mil TA), Transition Assistance Program Goals, Plans and Success - Higher Education (TAP GPS – HE) Track, and Veterans Affairs Education Benefits.
CIVILIAN PERSONNEL:
Civilian Personnel - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.
DECA:
DECA – Federal Government Agency with a wide range of career fields. DeCA encourages all prospective employees to apply for any available opportunity in the store, region, or headquarters as they expand their product knowledge, develop their skills, and enhance their value as a DeCA team member. Please apply for all Commissary jobs at https://www.usajobs.gov/
EXCHANGE:
Main Exchange - Our relationship with the military goes back to 1895, when General Order No. 46 established the concept for what became the Exchange. Our job is to serve the Army and Air Force active duty servicemen and women. Wherever they are. Wherever they go. We also serve their dependents, retired military members, the Guard and Reserve.
Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877) 272-7337
FAMILY CHILD CARE (FCC) PROVIDERS:
Family Child Care (FCC) Program - The Scott AFB FCC Program offers in-home child care in on-base or off-base affiliated homes for children ages 2 weeks to 12 years. These homes/providers are licensed, trained, inspected, and certified. The FCC Office maintains a current listing of FCC providers. FCC providers offer a variety of child care options to include weekly, hourly, young infant, evening, weekend, shift work, special events, and special needs care. Interested individuals may contact the FCC office for training and certification requirements.
NAF HUMAN RESOURCES OFFICE:
Non-Appropriated Fund Human Resources Office - Hires people to work in service-related businesses that provide support to the military community at military installations. The NAF website includes current job vacancies, application procedures, benefits and other information.
YOUTH PROGRAMS:
Child Development Program - The installation has two Child Development Centers (CDCs). Both CDCs offer weekly and hourly child care for children ages 6 weeks – 5 years. Hours of Parents can call or stop by either CDC to register for an immediate weekly child care spot, or place their names on a waiting list if no immediate care is available. Hourly reservations can be made up to a month in advance, as spaces are available. CDCs are certified by DoD and accredited by the National Association for the Education of Young Children.
YOUTH CENTER (AIR BASE)
What: The School Age Program (SAP) offers before/after school child care and a Summer Camp for children ages 5-12 years. Members ages 9-18 can use the Open Recreation Program to engage in a variety of activities of their choosing. The Youth Program is DoD certified and nationally accredited by the Council on Accreditation (COA).
Where: Youth Center/2451 N. O'Neal Ave, Bldg. 1993
Who: Families with School aged children
When: Mon-Fri 0630-1800
Cost: Varies based on total family income
Contact: 843-963-5684
Resource Provider: Youth Program Staff
YOUTH CENTER (WEAPONS STATION)
The School Age Program (SAP) offers before/after school child care and a Summer Camp for children ages 5-12 years. Members ages 9-18 can use the Open Recreation Program to engage in a variety of activities of their choosing. The Youth Program is DoD certified and nationally accredited by the Council on Accreditation (COA).
Where: Youth Center/BLDG. 788 Chapel Drive, Goose Creek SC 29445
When: Mon-Fri 0600-1800
Contact: 843-794-7809
AIR FORCE AID SOCIETY:
Air Force Aid Society (AFAS) - Provides world-wide emergency assistance to Airmen and their eligible family members to meet immediate needs in an emergency situation. AFAS provides interest-free loans and grants based on the individual situation for needs such as: emergency travel, child care/respite, vehicle repair/payment, medical/dental, moving costs, funeral expenses, utilities, and basis living expenses. Falcon loans up to $750 without First Sergeant or Commander approval.
HEALTH PROMOTION:
GUARD:
Airman & Family Readiness Program - The focus of A&FRP at all levels is to provide consultation services to Senior Leaders and Commanders, while assisting them in developing and executing policies, programs and processes which enhance individual, family and community readiness, resiliency and quality of life. The mission is to provide targeted Airmen and Family support through the following core service areas: Personal and Family Readiness, AFPAAS Case Management, Transition Assistance, Employment Assistance, Relocation Assistance, Volunteer Resources, Personal Financial Readiness, Personal and Work Life services, Deployment support, and Information, Referral, and Follow-up.
Equal Opportunity - provides military, retirees, dependents, and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII and AFI 36, 2706 and conflict resolution services. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO/ADR Office offers conflict resolution through mediation and facilitation utilizing Alternate Dispute Resolution methods. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
Facility: 628 ABW Equal Opportunity/Alternative Dispute Resolution, Bldg. 246
Address: 205 South Davis Drive
Intended Audience: Active Duty, Retirees, Dependents and DoD and Civilians
Where: 1st floor, Suites, 102, 105, 107, 112
Phone: (843) 963-7052
Resource Provider: EO/ADR Team
Facility:
Phone:
MEDICAL GROUP:
628th Medical Group provides quality health services for 63,000 eligible beneficiaries, dental readiness for 4,000 active duty service members, and an occupational health program for 2,100 members on Joint Base Charleston thereby ensuring Airmen are medically prepared to support combatant commanders worldwide, over 60 Department of Defense & Federal agency Joint Base partners, and DoD’s largest fleet of C-17s. A total of 270 manpower positions, assigned to the group staff and three squadrons, encompass the medical group.
These medics support over 47,000 primary care visits (across 14 medical specialties), 142,000 prescriptions, 110,000 laboratory tests, and 5,900 diagnostic images annually. The group maintains $24.6 million in assets and executes an annual total budget of $27 million, also organizing, training, and equipping 13 mobility teams, including a 10 bed Mobile Aeromedical Staging Facility, for global deployment.
The 628th Medical Group also supports operations on the Naval Weapons Station including clinical counseling services, water sampling, radiation safety guidance, food inspections, health risk assessments, and occupational health exams.
PATIENT ADVOCATE:
Patient Advocate: Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate.
b. The topics CHPS falls under are:
Civilian
Fitness/Sleep/Weight
Health Concerns
c. Facility: Fitness Center, Bldg. 225
Website: https://afmcwellness.com/esource Provider: Federal Occupational Health
AIR BASE WING LEGAL OFFICE:
Air Base Wing Legal Office- The legal office is available to provide effective and timely full-spectrum legal services. Our proactive approach ensures we are always ready to respond at a moment's notice to protect national interests anytime, anywhere. Informational handouts on many different legal topics are available at the front desk and at https://aflegalassistance.law.af.mil.
The website can also be used to complete will and Power-of-Attorney worksheets and to fill out online customer surveys.
Building 16,000 first floor (Headquarters Building)
Intended Audience: Military and dependents
AREA DEFENSE COUNCEL:
Area Defense Counsel - The Area Defense Counsel provides confidential, independent legal representation for service members who are facing adverse administrative actions or are suspected of committing an offense under the Uniform Code of Military Justice. The Area Defense Counsel falls outside the chain of command for the wing, and therefore retains independence in the representation of service members.
The ADC's prime responsibility is to zealously and ethically represent clients during adverse military actions such
- Courts-martial and Article 32 hearings
- Article 15 actions
- Administrative discharge and Demotion actions
- Denial of Reenlistment
- Referral EPRs/OPRs
- Suspect Rights Advisements
- Line of Duty Investigations
- Reports of Survey
- LOCs, LOAs, and LORs
- UIF entries and control rosters
- Any other adverse actions in which counsel for an individual is required or authorized
SPECIAL VICTIMS’ COUNSEL:
Special Victims’ Counsel (SVC) - The Special Victims’ Counsel (SVC) team works with sexual assault victims by vigorously defending your rights to privacy, respect, and confidentiality. Your SVC will work directly with the Sexual Assault Response Coordinators (SARCs) to provide advice, assistance, and advocacy throughout your military justice process.
- The SVC represents YOU & YOU alone
- Provides confidential advice
- Protects YOUR rights/interests
- Offers YOU Legal Assistance
- Advises YOU on legal process
- Attends interviews with YOU
- Advocates for YOUR concerns
- Appears with YOU in court
- The SVC is Independent: We are NOT in Wing Chain of Command
Equal Opportunity provides military, retirees, dependents, and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII and AFI 36, 2706 and conflict resolution services. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO/ADR Office offers conflict resolution through mediation and facilitation utilizing Alternate Dispute Resolution methods. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
RESERVE:
Airman & Family Readiness Office - The focus of A&FRO at all levels is to provide consultation services to Senior Leaders and Commanders, while assisting them in developing and executing policies, programs and processes which enhance individual, family and community readiness, resiliency and quality of life. The mission is to provide targeted Airmen and Family support through the following core service areas: Personal and Family Readiness, AFPAAS Case Management, Transition Assistance, Employment Assistance, Relocation Assistance, Volunteer Resources, Personal Financial Readiness, Personal and Work Life services, Deployment support, and Information, Referral, and Follow-up.
SAFETY:
Safety - Educate, promote, and enhance the safety, health, and welfare of personnel; perform worksite surveys of industrial/administrative activities for both military and civilian employees; report unsafe, unhealthy, or hazardous working conditions; manage and develop occupational safety, health and risk management policy, procedures, standards, and objectives for implementation of the Air Force Mishap Prevention Program within the installation as a whole. Year-round safety focus--special emphasis on the "Critical Days of Summer."
Facility: 628th ABW HQ - Bldg. 16000
Address: 102 E. Hill Blvd. Rm 236, Joint base Charleston
Intended for: Active Duty, Guard/Reserve, Civilians and DoD Beneficiaries
When: 0800– 1630, Mon-Fri
Where: 2nd Floor - Bldg. 16000
Phone: (843) 963-5598
Resource Provider: Safety Office Staff
SEXUAL ASSAULT PREVENTION & RESPONSE:
Sexual Assault Prevention & Response - (SAPR) Office is a DoD-wide victim focused program to assist individuals whom make a report of sexual assault. Restricted reporting is kept confidential if reported to SAPR Personnel, health care provider or the Chaplain. Unrestricted reports are investigated by OSI and the victim/survivor's chain of command is notified. The SAPR staff consists of 2 full time staff members (SARC/SAPR VA) and a team of certified volunteer victim advocates.
Address: 205 S. Davis Drive Charleston, SC 29404
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries and Civilians
18 years and older (some restrictions may apply)
When: Office Hours: 0700-1500, Mon-Fri // Reports of sexual assault can be reported 24/7 on the hotline phone listed below
Where: Bldg. 246 RM 118/119 (First Floor)
Phone: (843) 963-7880 (office) OR (843) 963-7272 (24/7 reports of sexual assault)
Resource Provider: Sexual Assault Response Coordinator, Full Time Victim Advocate & Volunteer Victim Advocates
SINGLE AIRMAN INITIATIVE:
Single Airman Programming Initiative- Single Airman Programming Initiative Recharge for Resiliency (R4R) is the capstone for resiliency programming across the Air Force for FSS MWR activities. SAPI ‐ Provides resources that foster a strong culture, mission and sense of community among single Airmen.
EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP-FS):
EFMP-FS - Provides support services for all members of Team Scott that have a family member with special needs. We provide resources both on and off the installation as well as Educational Opportunities, Special Events, Sporting Activities (Special Olympics), Camps, Social Opportunities, Crisis Assistance/Support, Employment, Family Assistance, Relocation Assistance, Separation/Deployment Support, Single Airmen, Special Needs, Transition Assistance and Volunteer Opportunities.
EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP-MEDICAL):
EFMP-Medical - Assistance and services to family members with special medical or educational needs, to include spouses, children and dependent adults who require special medical services for a chronic condition; requires ongoing services from a medical specialist, have significant behavioral health concerns, and receive early intervention or special education services through an individualized education program or individualized family service plan. For medical referrals, please contact your Primary Care Manager. Facility: 628th Medical Group, Bldg.364 Address: 204 West Hill Blvd Intended for: Service members and their eligible family members When: 0730 – 1630, Mon-Fri Where: Next to referral management office. Cost: FREE Phone: (843)963-6978 Website: http://www.airforcemedicine.af.mil/EFMP/ Resource Provider: Special Needs Coordinator
If you or a service member you know is experiencing a crisis, call, text or webchat 988.
. About 988
988 offers 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:
. Thoughts of suicide
. Mental health or substance use crisis, or
. Any other kind of emotion distress
People can call or text 988 <tel:988> or chat 988lifeline.org <https://988lifeline.org/> for themselves or if they are worried about a loved one who may need crisis support.
988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help.
If you are experiencing thoughts of hurting/killing yourself or someone else, please call 988. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.
The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation
.
When: 0730-1600 Mon-Fri for walk-ins. Closed on federal holidays and AMC family days.
Phone: 843-794-6852
Military & Family Readiness Flight
RED CROSS:
2425 City Hall Lane
Suite A N Charleston SC 29406
843-693-8441
Active Duty members, Veterans, Retirees and all family members
Resiliency Workshops:
Identifying Depression
Coping with Deployment
Communicating Clearly
Working through Anger
Workshops for kids 4-8 and 9-17
Pillow case project
We teach skills, we do not council. Everything is confidential.
CHAPEL
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).
MILITARY FAMILIY LIFE COUNSELOR:
For additional information on Resilience resources, or to address questions, concerns or updates to the We Care icon, please contact the JB Charleston Community Support Coordinator (CSC) at 843-963-5476 located in Bldg 503, Rm 106A, 101 E Hill Blvd, Joint Base Charleston, SC 29404.