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Comprehensive Airman Fitness Electronic "We Care" Guide

This guide contains a list of services and resources available to members of our military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the phone numbers or web links to obtain more detailed information for a particular service. The We Care link is a needs-based search engine that allows you to connect with a choice of providers. The We Care guide also serves as a referral document for commanders, community leaders, and program managers. This comprehensive listing will empower you to find what you need to be a successful and resilient member of the Air Force family. Wherever you go in AMC, there will be a We Care guide.

 


 

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ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:

Alcohol and Drug Abuse Prevention and Treatment (ADAPT) – The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Reserve (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: ADAPT Staff

 

DRUG DEMAND REDUCTION:

Drug Demand Reduction (DDR):  DDR mission is to prevent the use of illicit drugs and alcohol among military personnel, Civil Service Employees, NAF personnel, and Family Members by providing education, training and information that promotes wellness and healthy lifestyles.  The Air Force zero-tolerance for illegal drugs requires random testing for active duty, civil service and NAF employees.  Pre-employment testing is accomplished for those seeking to secure civil service positions, promotions, or transitioning from reservist to active duty status.  Training is offered to unit members to perform duties as a collector to cover shift workers overnight.  As a resource for commanders the program can provide gate and unit sweeps, probable cause, voluntary consent, “Bickel”, and commander directed testing. The program aims to create a drug free workplace and a mission ready force.

Facility: Drug Testing Office

Address: 205 West Hill Blvd, Bldg 225, JB Charleston, SC  29404

Intended for: Active Duty, Civil Service Employees, NAF Employees, Family Members, ANG, Reservists and Pre-Employment

When: 0730-1630, Mon – Fri

Where: 628 MDG Health and Wellness Center, Bldg. 225, Room 101 (attached to AB Fitness Center)

Cost: FREE

Phone: (843) 963-6514; Emergencies (843) 793-7065

Resource Provider: SJA, SFS, and AFOSI

Last Updated: 06/01/2018

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).  

MILITARY ONE SOURCE:

 

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling (800) 222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 2/6/2018

CIVILIAN HEALTH PROMOTION SERVICES:

Civilian Health Promotion Services (CHPS) – CHPS enhances readiness, productivity, employee health and engagement of the civilian workforce to minimize personal risk of preventable injury, illness, or suicide. CHPS provides free resources to help the DoD civilian workforce maintain and improve their health and wellbeing.  CHPS offers a wellness website portal, wide variety of health education classes, multiple wellness screenings (cholesterol and blood sugar, blood pressure, and body composition), wellness challenges and health awareness campaigns.

 

b. The topics CHPS falls under are:

Civilian

Fitness/Sleep/Weight

Health Concerns

 

c. Facility:  Fitness Center, Bldg. 225

 

Address:  205 W Hill Blvd.

 

Intended for:  Federal Service Civilians on Air Mobility Command installations and Active Duty members. 

 

When:  0600-1630, Mon-Thurs

 

Where:  HAWC, Bldg. 225, Rm 108

 

Cost:  FREE

 

Phone: (843)963-6024

 

Website:  https://afmcwellness.com/

 

Resource Provider: Federal Occupational Health

 

HEALTH PROMOTION SERVICES:

Health Promotion - Cultivate a community engaged in healthy lifestyle activities to enhance mental, physical, spiritual and nutritional well-being.  Deliver a variety of lifestyle programs targeting tobacco prevention/cessation, healthy weight management, nutritional fitness, physical activity, disease prevention and community partnerships that will foster a health environment for the base community. Provide education and programs to enhance the quality of life through proper nutrition, fitness, sleep hygiene practices and living tobacco free.

 

Facility: 628 MDG, Bldg 225, Read addition

 

Address: 205 West Hill blvd, Charleston Air Force Base

 

Intended for: Active Duty, Beneficiaries, Civil Service, Contractors; ANG,

USAFR are eligible for incentive programs/classes & BOD PODs.

 

When: By appointment only

 

Where: Health Promotion Office

 

Cost: FREE

 

Phone: (843)969-4087

 

 

Resource Provider: Health Promotion Staff

 

AIRMAN & FAMILY READINESS CENTER:

Airman & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors. 

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care). 

SEXUAL ASSAULT PREVENTION & RESPONSE:

Sexual Assault Prevention & Response - (SAPR) Office is a DoD-wide victim focused program to assist individuals whom make a report of sexual assault. Restricted reporting is kept confidential if reported to SAPR Personnel, health care provider or the Chaplain. Unrestricted reports are investigated by OSI and the victim/survivor's chain of command is notified. The SAPR staff consists of 2 full time staff members (SARC/SAPR VA) and a team of certified volunteer victim advocates.

 

Address:  205 S. Davis Drive Charleston, SC 29404 

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries and Civilians

18 years and older (some restrictions may apply)

When:  Office Hours: 0700-1500, Mon-Fri // Reports of sexual assault can be

reported 24/7 on the hotline phone listed below

 Where:  Bldg. 246 RM 118/119 (First Floor)

 Cost:  FREE

 Phone: (843) 963-7880 (office) OR (843) 963-7272 (24/7 reports of sexual assault)

 Resource Provider: Sexual Assault Response Coordinator, Full Time Victim

Advocate & Volunteer Victim Advocates

EQUAL OPPORTUNITY:

Equal Opportunity Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

EQUAL OPPORTUNITY:

Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution through mediation and facilitation utilizing Alternate Dispute Resolution methods. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

INSPECTOR GENERAL:

Inspector General (IG) – The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.

 

Address:

Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees

When: 0730-1630, Mon-Fri

Cost: FREE

Resource Provider: IG Staff

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

MENTAL HEALTH:

Mental Health Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence).  Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.  

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: Mental Health Staff


MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.

When: 0730-1630 Mon-Fri  Closed on federal holidays and AMC family days

Cost: Free

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

 

FAMILY ADVOCACY PROGRAM:

Family Advocacy Program (FAP) - Ensures appropriate triage, assessment, and management of maltreatment referrals.  Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies.  Provides various Family Advocacy outreach/prevention activities at the installation.

Facility:  628th Medical Group

 

Address:  310 West Hill Blvd

 

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries)

 

When:  0730-1630, Mon-Fri

 

Where:  Bldg. 1000 (Airbase)  Bldg. 786 (Weapons Station)

 

Cost:  FREE

 

Phone: (843)963-6972 (Airbase) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884

MENTAL HEALTH:

Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.

If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: Mental Health Staff


 

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:

Alcohol and Drug Abuse Prevention and Treatment (ADAPT) – The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

Intended for: Active Duty, Reserve (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: ADAPT Staff

 

 

 

 

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.

 

When: 0730-1630 Mon-Fri  Closed on federal holidays and AMC family days

 

Cost: Free


MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

 

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: 800-222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Last Updated: 2/6/2018

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

FAMILY ADVOCACY PROGRAM:

Family Advocacy Program (FAP) - Helps individuals, partners, and families with issues related to Intimate Partner Abuse domestic violence (e.g., dating or married). Ensures appropriate triage, assessment, and management of maltreatment referrals. Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies. Provides various Family Advocacy outreach/prevention activities at the installation. If you are in an emergency situation, please call 911.

Facility:  628 Medical Group

 

Address:  310 West Hill Blvd

 

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries)

 

When:  0730-1630, Mon-Fri

 

Where:  Bldg. 1000 (Air Base)  Bldg 786 (Weapons Station)

 

Cost:  FREE

 

Phone: (843)963-6972 (Air Base) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884

 

 

MENTAL HEALTH:

 

 

Mental Health If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

 

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: Mental Health Staff

 

 

CHAPEL:

 

Chapel Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).

 

 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: 800-222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

SCHOOL LIAISON OFFICER:

 

School Liaison Officer The SLO's mission is to assist parents and care givers of school age children in understanding local education communities, and to educate school administrators, counselors and educators on the military life style and how it impacts military connected children.  As such advocates for the educational needs of military connected children, and assists families as they transition in and out of local schools.

 

Facility:  Airman and Family Readiness Center,

 

Building 500, 104 E.

 

Simpson Street, JB CHS

 

0730-1630, M-F.  Closed all federal holidays and family days

 

Cost:  FREE

 

Phone:  843-963-4410/4406

 

Resource provider:  School Liaison Officer

 

 

 

MILITARY & FAMILY READINESS FLIGHT:

 

Military & Family Readiness Flight (MFR)

 

Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight


MILITARY ONESOURCE:

Military OneSource Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

EDUCATION AND TRAINING CENTER:

Education and Training Center - Education Services offers academic advisement, college courses, funding, program guidance, and testing services to assist Airmen with meeting personal and professional higher education goals.  Information and/or assistance is available for the following programs:  Air Force Credentialing Opportunities On-line (AF COOL), Commissioning Programs, Air Force Virtual Education Center (AFVEC), Career Skills Program (CSP), Community College of the Air Force (CCAF), CLEP/DANTES, Military Tuition Assistance (Mil TA), Transition Assistance Program Goals, Plans and Success - Higher Education (TAP GPS – HE) Track, and Veterans Affairs Education Benefits.

CIVILIAN PERSONNEL:

Civilian Personnel - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.

DECA:

DECA – Federal Government Agency with a wide range of career fields.  DeCA encourages all prospective employees to apply for any available opportunity in the store, region, or headquarters as they expand their product knowledge, develop their skills, and enhance their value as a DeCA team member.  Please apply for all Commissary jobs at https://www.usajobs.gov/

EXCHANGE:

Main Exchange - Our relationship with the military goes back to 1895, when General Order No. 46 established the concept for what became the Exchange.  Our job is to serve the Army and Air Force active duty servicemen and women.  Wherever they are.  Wherever they go.  We also serve their dependents, retired military members, the Guard and Reserve.

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

FAMILY CHILD CARE (FCC) PROVIDERS:

Family Child Care (FCC) Program - The Scott AFB FCC Program offers in-home child care in on-base or off-base affiliated homes for children ages 2 weeks to 12 years. These homes/providers are licensed, trained, inspected, and certified. The FCC Office maintains a current listing of FCC providers. FCC providers offer a variety of child care options to include weekly, hourly, young infant, evening, weekend, shift work, special events, and special needs care. Interested individuals may contact the FCC office for training and certification requirements.

NAF HUMAN RESOURCES OFFICE:

Non-Appropriated Fund Human Resources Office - Hires people to work in service-related businesses that provide support to the military community at military installations.  The NAF website includes current job vacancies, application procedures, benefits and other information.

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

MILITARY & FAMILY READINESS FLIGHT:

 

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

FAMILY ADVOCACY PROGRAM:

Family Advocacy Program (FAP) - Ensures appropriate triage, assessment, and management of maltreatment referrals.  Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies.  Provides various Family Advocacy outreach/prevention activities at the installation.

Facility:  628th Medical Group

 

Address:  310 West Hill Blvd

 

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries)

 

When:  0730-1630, Mon-Fri

 

Where:  Bldg. 1000 (Airbase)  Bldg. 786 (Weapons Station)

 

Cost:  FREE

 

Phone: (843)963-6972 (Airbase) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884

 

 

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

 

SCHOOL LIAISON OFFICER:

 

School Liaison Officer The SLO's mission is to assist parents and care givers of school age children in understanding local education communities, and to educate school administrators, counselors and educators on the military life style and how it impacts military connected children.  As such advocates for the educational needs of military connected children, and assists families as they transition in and out of local schools.

 

Facility:  Airman and Family Readiness Center,

Building 500, 104 E.

Simpson Street, JB CHS

0730-1630, M-F.  Closed all federal holidays and family days

Cost:  FREE

Phone:  843-963-4410/4406

Resource provider:  School Liaison Officer

 

YOUTH PROGRAMS:

Child Development Program - The installation has two Child Development Centers (CDCs). Both CDCs offer weekly and hourly child care for children ages 6 weeks – 5 years. Hours of Parents can call or stop by either CDC to register for an immediate weekly child care spot, or place their names on a waiting list if no immediate care is available. Hourly reservations can be made up to a month in advance, as spaces are available. CDCs are certified by DoD and accredited by the National Association for the Education of Young Children.

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.

 

When: 0730-1630 Mon-Fri  Closed on federal holidays and AMC family days

 

Cost: Free

 

 

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

MENTAL HEALTH:

Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.

If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

 

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri 

 

Cost: Free

 

Resource Provider: Mental Health Staff

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility:  Airman and Family Readiness Center,

Building 500, 104 E.

Simpson Street, JB CHS

0730-1630, M-F.  Closed all federal holidays and family days

Cost:  FREE

Phone:  843-963-4410/4406

Resource provider:  School Liaison Officer

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.

 

When: 0730-1630 Mon-Fri  Closed on federal holidays and AMC family days

 

Cost: Free

 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

 

AIR FORCE AID SOCIETY:

Air Force Aid Society (AFAS) - Provides world-wide emergency assistance to Airmen and their eligible family members to meet immediate needs in an emergency situation. AFAS provides interest-free loans and grants based on the individual situation for needs such as: emergency travel, child care/respite, vehicle repair/payment, medical/dental, moving costs, funeral expenses, utilities, and basis living expenses. Falcon loans up to $750 without First Sergeant or Commander approval.

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

HEALTH PROMOTION:

Health Promotion - Cultivate a community engaged in healthy lifestyle activities to enhance mental,  physical, spiritual and nutritional well-being.  Deliver a variety of lifestyle programs targeting tobacco prevention/cessation, healthy weight management, nutritional fitness, physical activity, disease prevention and community partnerships that will foster a health environment for the base community. Provide education and programs to enhance the quality of life through proper nutrition, fitness, sleep hygiene practices and living tobacco free.

 

Facility: 628 MDG, Bldg 225, Read addition

 

Address: 205 West Hill blvd, Charleston Air Force Base

 

Intended for: Active Duty, Beneficiaries, Civil Service, Contractors; ANG, USAFR are eligible for incentive programs/classes & BOD PODs.

 

When: By appointment only

 

Where: Health Promotion Office

 

Cost: FREE

 

Phone: (843)969-4087

 

Resource Provider: Health Promotion Staff

 

 MENTAL HEALTH:

Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.

If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: Mental Health Staff

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

 

MENTAL HEALTH:

Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.

If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: Mental Health Staff

 

MILITARY FAMILY LIFE COUNSELOR:

Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.

 

When: 0730-1630 Mon-Fri  Closed on federal holidays and AMC family days

 

Cost: Free

 

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

GUARD:

Airman & Family Readiness Program - The focus of A&FRP at all levels is to provide consultation services to Senior Leaders and Commanders, while assisting them in developing and executing policies, programs and processes which enhance individual, family and community readiness, resiliency and quality of life. The mission is to provide targeted Airmen and Family support through the following core service areas:  Personal and Family Readiness, AFPAAS Case Management, Transition Assistance, Employment Assistance, Relocation Assistance, Volunteer Resources, Personal Financial Readiness, Personal and Work Life services, Deployment support, and Information, Referral, and Follow-up. 

EQUAL OPPORTUNITY:

 

Equal Opportunity - provides military, retirees, dependents, and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII and AFI 36, 2706 and conflict resolution services.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO/ADR  Office offers conflict resolution through mediation and facilitation utilizing Alternate Dispute Resolution methods. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

 

Facility:  628 ABW Equal Opportunity/Alternative Dispute Resolution, Bldg.

246

 

Address:  205 South Davis Drive

 

Intended Audience:  Active Duty, Retirees, Dependents and DoD and Civilians

 

When:  0730-1630, Mon-Fri

 

Where: 1st floor, Suites, 102, 105, 107, 112

 

Cost:  FREE

 

Phone: (843) 963-7052

 

Resource Provider: EO/ADR Team

 

 

 

INSPECTOR GENERAL:

 

 

Inspector General (IG) – The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.

 

Facility:

Address:

Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees

When: 0730-1630, Mon-Fri

Cost: FREE

Phone:

Resource Provider: IG Staff

MEDICAL GROUP:

628th Medical Group provides quality health services for 63,000 eligible beneficiaries, dental readiness for 4,000 active duty service members, and an occupational health program for 2,100 members on Joint Base Charleston thereby ensuring Airmen are medically prepared to support combatant commanders worldwide, over 60 Department of Defense & Federal agency Joint Base partners, and DoD’s largest fleet of C-17s. A total of 270 manpower positions, assigned to the group staff and three squadrons, encompass the medical group.

These medics support over 47,000 primary care visits (across 14 medical specialties), 142,000 prescriptions, 110,000 laboratory tests, and 5,900 diagnostic images annually. The group maintains $24.6 million in assets and executes an annual total budget of $27 million, also organizing, training, and equipping 13 mobility teams, including a 10 bed Mobile Aeromedical Staging Facility, for global deployment.

The 628th Medical Group also supports operations on the Naval Weapons Station including clinical counseling services, water sampling, radiation safety guidance, food inspections, health risk assessments, and occupational health exams.

PATIENT ADVOCATE:

Patient Advocate: Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate.

FAMILY ADVOCACY PROGRAM:

Family Advocacy Program (FAP) - Ensures appropriate triage, assessment, and management of maltreatment referrals.  Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies.  Provides various Family Advocacy outreach/prevention activities at the installation.

Facility:  628th Medical Group

 

Address:  310 West Hill Blvd

 

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries)

 

When:  0730-1630, Mon-Fri

 

Where:  Bldg. 1000 (Airbase)  Bldg. 786 (Weapons Station)

 

Cost:  FREE

 

Phone: (843)963-6972 (Airbase) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884

MENTAL HEALTH:

Mental Health - Helps with issues related to crises (e.g. personal [mental health, stress, substance use], work related, family/relationship/child related); self-referral is welcomed either via phone below or walking into the clinic during duty hours. For after-hours crisis Mental Health assistance, please contact your First Sergeant or Commander.

If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.  

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: Mental Health Staff

 

HEALTH PROMOTION:

 

Health Promotion - Cultivate a community engaged in healthy lifestyle activities to enhance mental,  physical, spiritual and nutritional well-being.  Deliver a variety of lifestyle programs targeting tobacco prevention/cessation, healthy weight management, nutritional fitness, physical activity, disease prevention and community partnerships that will foster a health environment for the base community. Provide education and programs to enhance the quality of life through proper nutrition, fitness, sleep hygiene practices and living tobacco free.

Facility: 628 MDG, Bldg 225, Read addition

Address: 205 West Hill blvd, Charleston Air Force Base

Intended for: Active Duty, Beneficiaries, Civil Service, Contractors; ANG, USAFR are eligible for incentive programs/classes & BOD PODs.

When: By appointment only

Where: Health Promotion Office

Cost: FREE

Phone: (843)969-4087

Resource Provider: Health Promotion Staff

 

CIVILIAN HEALTH PROMOTION SERVICES:

 

 

Civilian Health Promotion Services (CHPS) – CHPS enhances readiness, productivity, employee health and engagement of the civilian workforce to minimize personal risk of preventable injury, illness, or suicide. CHPS provides free resources to help the DoD civilian workforce maintain and improve their health and wellbeing.  CHPS offers a wellness website portal, wide variety of health education classes, multiple wellness screenings (cholesterol and blood sugar, blood pressure, and body composition), wellness challenges and health awareness campaigns.

 

b. The topics CHPS falls under are:

 

Civilian

 

Fitness/Sleep/Weight

 

Health Concerns

 

c. Facility:  Fitness Center, Bldg. 225

 

Address:  205 W Hill Blvd.

 

Intended for:  Federal Service Civilians on Air Mobility Command installations and Active Duty members. 

 

When:  0600-1630, Mon-Thurs

 

Where:  HAWC, Bldg. 225, Rm 108

Cost:  FREE

Phone: (843)963-6024

 Website:  https://afmcwellness.com/esource Provider: Federal Occupational Health

 

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:

Alcohol and Drug Abuse Prevention and Treatment (ADAPT) – The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization.  Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

Intended for: Active Duty, Reserve (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

 

Resource Provider: ADAPT Staff

AIR BASE WING LEGAL OFFICE:

Air Base Wing Legal Office- The legal office is available to provide effective and timely full-spectrum legal services. Our proactive approach ensures we are always ready to respond at a moment's notice to protect national interests anytime, anywhere.  Informational handouts on many different legal topics are available at the front desk and at https://aflegalassistance.law.af.mil.

 The website can also be used to complete will and Power-of-Attorney worksheets and to fill out online customer surveys.

 Building 16,000 first floor (Headquarters Building)

 Intended Audience: Military and dependents

 Cost: Free

 AREA DEFENSE COUNCEL:

Area Defense Counsel - The Area Defense Counsel provides confidential, independent legal representation for service members who are facing adverse administrative actions or are suspected of committing an offense under the Uniform Code of Military Justice. The Area Defense Counsel falls outside the chain of command for the wing, and therefore retains independence in the representation of service members.

The ADC's prime responsibility is to zealously and ethically represent clients during adverse military actions such

- Courts-martial and Article 32 hearings

- Article 15 actions

- Administrative discharge and Demotion actions

- Denial of Reenlistment

- Referral EPRs/OPRs

- Suspect Rights Advisements

- Line of Duty Investigations

- Reports of Survey

- LOCs, LOAs, and LORs

- UIF entries and control rosters

- Any other adverse actions in which counsel for an individual is required or authorized 

SPECIAL VICTIMS’ COUNSEL:

Special Victims’ Counsel (SVC) - The Special Victims’ Counsel (SVC) team works with sexual assault victims by vigorously defending your rights to privacy, respect, and confidentiality. Your SVC will work directly with the Sexual Assault Response Coordinators (SARCs) to provide advice, assistance, and advocacy throughout your military justice process.

- The SVC represents YOU & YOU alone

- Provides confidential advice

- Protects YOUR rights/interests

- Offers YOU Legal Assistance

- Advises YOU on legal process

- Attends interviews with YOU

- Advocates for YOUR concerns

- Appears with YOU in court

- The SVC is Independent: We are NOT in Wing Chain of Command

MILITARY ONESOURCE:

Military OneSource - Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource 

EQUAL OPPORTUNITY:

Equal Opportunity provides military, retirees, dependents, and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII and AFI 36, 2706 and conflict resolution services.  Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation.  DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information.  In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO/ADR  Office offers conflict resolution through mediation and facilitation utilizing Alternate Dispute Resolution methods. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication. 

Facility:  628 ABW Equal Opportunity/Alternative Dispute Resolution, Bldg. 246

Address:  205 South Davis Drive

Intended Audience:  Active Duty, Retirees, Dependents and DoD and Civilians

When:  0730-1630, Mon-Fri

Where: 1st floor, Suites, 102, 105, 107, 112

Cost:  FREE

Phone: (843) 963-7052

Resource Provider: EO/ADR Team

PATIENT ADVOCATE:

Patient Advocate: Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate.

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

RESERVE:

Airman & Family Readiness Office - The focus of A&FRO at all levels is to provide consultation services to Senior Leaders and Commanders, while assisting them in developing and executing policies, programs and processes which enhance individual, family and community readiness, resiliency and quality of life. The mission is to provide targeted Airmen and Family support through the following core service areas:  Personal and Family Readiness, AFPAAS Case Management, Transition Assistance, Employment Assistance, Relocation Assistance, Volunteer Resources, Personal Financial Readiness, Personal and Work Life services, Deployment support, and Information, Referral, and Follow-up. 

SAFETY:

Safety - Educate, promote, and enhance the safety, health, and welfare of personnel; perform worksite surveys of industrial/administrative activities for both military and civilian employees; report unsafe, unhealthy, or hazardous working conditions; manage and develop occupational safety, health and risk management policy, procedures, standards, and objectives for implementation of the Air Force Mishap Prevention Program within the installation as a whole. Year-round safety focus--special emphasis on the "Critical Days of Summer."

 

Facility: 628th ABW HQ - Bldg. 16000

 

Address: 102 E. Hill Blvd. Rm 236, Joint base Charleston

 

Intended for: Active Duty, Guard/Reserve, Civilians and DoD Beneficiaries

 

When: 0800– 1630, Mon-Fri 

 

Where: 2nd Floor - Bldg. 16000

 

Cost: FREE

 

Phone: (843) 963-5598

 

Resource Provider: Safety Office Staff

 

FAMILY ADVOCACY PROGRAM:

Family Advocacy Program (FAP) - Ensures appropriate triage, assessment, and management of maltreatment referrals.  Serves as a consultant on domestic abuse and child maltreatment to installation units and agencies.  Provides various Family Advocacy outreach/prevention activities at the installation.

Facility:  628th Medical Group

 

Address:  310 West Hill Blvd

 

Intended for:  Active Duty, Guard/Reserve, and DoD Beneficiaries)

 

When:  0730-1630, Mon-Fri

 

Where:  Bldg. 1000 (Airbase)  Bldg. 786 (Weapons Station)

 

Cost:  FREE

 

Phone: (843)963-6972 (Airbase) (843)794-4192 (Weapons Station); Victim Advocate on-call (843) 310-1884

SINGLE AIRMAN INITIATIVE:

Single Airman Programming Initiative- Single Airman Programming Initiative Recharge for Resiliency (R4R) is the capstone for resiliency programming across the Air Force for FSS MWR activities.  SAPI ‐ Provides resources that foster a strong culture, mission and sense of community among single Airmen.

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP-FS): 

EFMP-FS - Provides support services for all members of Team Scott that have a family member with special needs.  We provide resources both on and off the installation as well as Educational Opportunities, Special Events, Sporting Activities (Special Olympics), Camps, Social Opportunities, Crisis Assistance/Support, Employment, Family Assistance, Relocation Assistance, Separation/Deployment Support, Single Airmen, Special Needs, Transition Assistance and Volunteer Opportunities.

 

EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP-MEDICAL)

EFMP-Medical - Assistance and services to family members with special medical or educational needs, to include spouses, children and dependent adults who require special medical services for a chronic condition; requires ongoing services from a medical specialist, have significant behavioral health concerns, and receive early intervention or special education services through an individualized education program or individualized family service plan.

For medical referrals, please contact your Primary Care Manager. 

Facility: 628th Medical Group, Bldg.364

Address: 204 West Hill Blvd

Intended for: Service members and their eligible family members

When: 0730 – 1630, Mon-Fri

Where: Next to referral management office.

Cost: FREE

Phone: (843)963-6978

Website: http://www.airforcemedicine.af.mil/EFMP/

Resource Provider: Special Needs Coordinator

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource 

CHAPEL:

Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

If you or a service member you know is experiencing a crisis, use this confidential, toll-free crisis line 1-800-273-8255 and press “1” to reach caring Department of Veterans Affairs responders.  The Veterans Crisis Line can also be reached by text at 838255, or through online chat.

MENTAL HEALTH:

Mental Health If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

 

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

When: 0730-1630, Mon-Fri

 

Cost: Free

CHAPEL:

Chapel Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).

 

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Military & Family Readiness Flight


 

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

 

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

Last Updated: 2/6/2018

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: 800-222-0364

Website: www.FOH4YOU.com

Resource Provider: Federal Occupational Health

Military & Family Readiness Flight

 

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

 

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

 

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

 

RED CROSS:

2425 City Hall Lane

Suite A N Charleston SC 29406 

843-693-8441

Active Duty members, Veterans, Retirees and all family members

Resiliency Workshops:

Identifying Depression

Coping with Deployment

Communicating Clearly

Working through Anger

Workshops for kids 4-8 and 9-17

Pillow case project

We teach skills, we do not council. Everything is confidential. 

CHAPEL:

 

Chapel Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).  

MENTAL HEALTH:

 

Mental Health If you are experiencing thoughts of hurting/killing yourself or someone else, please call 911. If you are not in an emergency situation, you can walk into the Mental Health clinic during duty hours or call us at the number below to schedule an appointment. In the case of an after-hours mental health crisis, please contact your first sergeant or commander.

 

The Mental Health Clinic staff consists of psychiatrists, psychologists and social workers who treat an array of mental health and behavioral issues that negatively impact readiness, health, and wellbeing. Services include treatment, outreach, education, screening, assessment, and consultation.

 

Facility: JB Charleston, Bldg 1000 (Across the street from 628th MDG)

 

Intended for: Active Duty, Dependents (case by case basis)

 

 

When: 0730-1630, Mon-Fri

 

Cost: Free

  

MILITARY & FAMILY READINESS FLIGHT:

Military & Family Readiness Flight (MFR) – Joint Base Charleston has two centers serving the community; the Airman & Family Readiness Center (A&FRC) at the Air Base (AB) and the Fleet & Family Support Center (FFSC) at the Weapons Station (WS). Targeted and timely Military and Family Support contributing to mission readiness and success of the Total Force. Services include Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse & Ombudsman training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, and Voting Assistance Program.

Facility:  AB-Airman and Family Readiness Center OR WS-Fleet and Family Support Center

Address:  AB-104 E. Simpson Street Bldg. 500, North Charleston, SC 29404 OR WS-1005 Jefferson Ave, Bldg. 755, Goose Creek, SC 29445

 

Intended for:  Active Duty, Guard/Reserve, Federal Service Civilians, Retirees and their eligible family members.

 

When:  0730-1630, Mon-Fri

 

Where:  AB-A&FRC Bldg. 500 OR WS-FFSC Bldg. 755; in unit/command support is also available

 

Cost:  FREE

 

Phone: (843) 963-8883 AB=Option 1 OR WS=Option 2; for emergency financial assistance after duty hours contact the American Red Cross, (877)272-7337

 

Facebook/Google Docs:  Follow us @JBCharleston.MFR    For 24/X7 Self-Help Resources Check-Out our MFR Google Drive https://goo.gl/z5tgcQ (If you cannot access via AFNET try a personal device.)

 

Resource Provider: Military and Family Readiness Flight

 

 CHAPEL

Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report. Counseling includes: relationships (pre-marriage, marriage, family), spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc.  The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and spiritual care).

 MILITARY FAMILIY LIFE COUNSELOR:

Military Family Life Counselor (MFLC- adult/child) Non-medical counseling offered by trained, licensed professional counselors for service members and their families.

When: 0730-1630 Mon-Fri  Closed on federal holidays and AMC family days

Cost: Free

EMPLOYEE ASSISTANCE PROGRAM:

Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year.  By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more.  In the event of a furlough, this resource remains 100% available, 100% of the time. 

Facility: Services available via phone services or via the website

Address: www.FOH4YOU.com

Intended for: Air Force Federal Service Civilians

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: 800-222-0364

Website: www.FOH4YOU.com

MILITARY ONESOURCE:

Military OneSource -  Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website

Address: http://www.militaryonesource.mil/

Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors

When: Available 24/7, 365 days a year

Where: Initially via phone services and then with professional counselors face-to-face

Cost: FREE

Phone: (800) 342-9647

Website: http://www.militaryonesource.mil/

Resource Provider: Military OneSource

CONTACT US

Please contact the Community Support Coordinator, Michelle M. McMeekin , 628th ABW, (843 )963-5476 , michelle.mcmeekin@us.af.mil, for any updates/changes, or questions.